Privacy Policy — no 777 Pakistan

01 Introduction

Welcome to no 777. This Privacy Policy describes how no777.vin collects, processes, stores, and protects personal information belonging to players and visitors. It applies to all services available on the platform: Sports Betting (including Cricket, PSL, T20, Football, and Esports markets), Live Casino, Slots, Bingo, the VIP Programme, and our mobile App.

By creating an account or using any part of the no 777 platform, you acknowledge that you have read and understood this Privacy Policy. This Policy works alongside our Terms and Conditions — both documents govern your relationship with no 777.

We take data privacy seriously. Our approach is built on three principles: collect only what is genuinely needed, protect what we hold, and be transparent about everything we do with it. If something in this Policy is unclear, please reach out to our support team before using the platform.

02 Data We Collect

We collect personal information in several different ways depending on how you interact with no 777. The categories of data we may hold are set out below:

Information you provide directly:

• Full legal name, date of birth, and gender (provided during account registration)
• Contact details: email address and mobile number
• Payment method information used for deposits in PKR (e.g. JazzCash mobile number, Easypaisa account, bank account details for Raast or Bank Transfer)
• Identity documents submitted during KYC verification — such as a valid CNIC, passport, or other government-issued identification
• Any information you share when contacting customer support

Information collected automatically:

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Pages visited, time spent on pages, and features used within the platform
• Betting and gaming activity: markets accessed, stakes placed, games launched, session durations
• Login timestamps and session identifiers
• Cookies and similar tracking technologies (see Section 07)

03 How We Use Your Data

The personal information we hold is used only for legitimate purposes connected to operating the no 777 platform and supporting our players. Specifically, we use your data to:

• Create and manage your account : verify your identity, set up your player profile, and maintain your account in good standing.
• Process transactions: handle deposits in PKR via JazzCash, Easypaisa, Raast, Bank Transfer, and other supported methods, and process withdrawal requests to your verified payment method.
• Deliver platform services: provide access to Sports Betting, Live Casino, Slots, Bingo, the VIP Programme, and the mobile App.
• Customer support: respond to queries, investigate complaints, and resolve disputes raised through live chat or email.
• Fraud prevention and security: detect and prevent fraudulent activity, money laundering, duplicate accounts, and unauthorised access.
• Legal and regulatory compliance: meet Know Your Customer (KYC) obligations, maintain transaction records, and respond to lawful requests from relevant authorities.
• Responsible Gaming: monitor gaming patterns to identify signs of problem gambling and apply self-exclusion or limit settings when requested by the player.
• Platform improvement: analyse usage data to improve the performance, navigation, and content of no 777.
• Marketing communications: send you information about promotions, new games, and special offers — but only where you have opted in and only via the contact details you have registered. You can opt out at any time.

04 Legal Basis for Processing

Every time we process your personal data, we do so on one of the following legal grounds:

05 Data Sharing & Third Parties

no 777 does not sell, rent, or trade your personal data to any third party for their own commercial purposes. We may share limited personal information with trusted service providers who assist us in operating the platform, but only to the extent necessary and under strict data processing agreements. These providers include:

• Payment processors: to facilitate PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, and Bank Transfer channels.
• Identity verification providers: to conduct KYC checks and validate the documents you submit during account verification.
• Game suppliers: third-party studios providing Slots, Live Casino tables, and other game content. These suppliers receive only the technical data required to deliver their games — they do not receive your financial or identity documents.
• Customer support tools: platforms that power our live chat and ticketing systems. Support agents access only the account data needed to resolve your query.
• Analytics providers: tools used to understand how players navigate the platform, used in aggregated and anonymised form where possible.
• Legal and regulatory authorities: where we are required by law, court order, or a lawful regulatory request to disclose information.

All third-party service providers are contractually required to handle your data in a manner consistent with this Privacy Policy and applicable data protection standards. We regularly review these agreements.

06 Payment Data & PKR Transactions

All financial transactions on no 777 are denominated in Pakistani Rupees (PKR). When you make a deposit or request a withdrawal, we collect the payment details necessary to process that transaction through your chosen method.

• For JazzCash and Easypaisa transactions, we store the associated mobile number and transaction reference to reconcile payments and process withdrawals.
• For Raast and Bank Transfer, we store your bank account number or IBAN and branch details, which are required to send funds back to you during a withdrawal.
• For debit cards and prepaid cards, only the card's last four digits and expiry date are stored on our servers. Full card numbers are processed exclusively by our PCI-DSS compliant payment gateway partner and are never stored by no 777 directly.

Payment data is used solely to process transactions and comply with anti-money laundering obligations. It is not used for marketing, profiling, or shared with parties outside the payment processing chain.

07 Cookies & Tracking Technologies

no 777 uses cookies and similar technologies to make the platform work properly and to improve your experience. A cookie is a small text file stored on your device when you visit a website. We use the following types:

• Essential cookies: Required for the platform to function. These handle session management, login state, and security tokens. You cannot opt out of essential cookies and still use the platform.
• Functional cookies: Remember your preferences such as language settings, last visited game category, and preferred payment method to speed up your next visit.
• Analytics cookies: Help us understand which pages are most popular, where players spend time, and where they encounter difficulty. Data collected is aggregated and used only to improve the platform.
• Marketing cookies: Used to show you relevant promotional content within the no 777 platform based on your activity. These are only activated if you have opted in to marketing communications.

You can manage your cookie preferences through your browser settings at any time. Disabling non-essential cookies will not prevent you from using no 777, but some personalisation features may not work as expected.

08 Data Retention

We retain your personal data for as long as your account is active and for a defined period after account closure. The specific retention periods depend on the type of data and the legal obligations that apply:

• Account and identity data (name, date of birth, CNIC copy): retained for a minimum of five years after account closure to meet anti-money laundering and KYC record-keeping requirements.
• Transaction records (deposits, withdrawals, bet history): retained for a minimum of five years for financial audit and compliance purposes.
• Customer support communications: retained for three years after the last interaction, unless a longer period is required by an ongoing dispute.
• Marketing preferences and consent records: retained for the lifetime of the account and three years after closure.
• Technical logs and session data: typically retained for 12 months, after which they are deleted or fully anonymised.

When data is no longer required for any legitimate purpose, it is securely deleted or anonymised in a way that prevents re-identification.

09 Data Security

Protecting your personal information is something we invest in continuously. The security measures we have in place include:

• SSL/TLS encryption: All data in transit between your browser or App and our servers is encrypted using current TLS protocols.
• Encrypted data storage: Sensitive fields in our databases — including passwords and identity document references — are stored in encrypted or hashed form.
• Access controls: Access to personal data within no 777 is restricted on a need-to-know basis. Staff members can only access the information required to perform their specific role.
• Intrusion detection and monitoring: Our infrastructure is continuously monitored for unusual activity, attempted breaches, and anomalous login patterns.
• Regular security reviews: We conduct periodic internal reviews and work with external security specialists to test and improve our defences.

While we take every reasonable precaution, no online platform can guarantee absolute security. You also play a role in protecting your account: use a strong, unique password, do not share your login credentials, and contact us immediately if you suspect your account has been accessed without your authorisation.

10 Your Privacy Rights

As a player on no 777, you have a number of rights regarding your personal data. These rights are outlined below. To exercise any of them, contact our support team with the relevant request and we will respond within a reasonable timeframe:

Please note that some rights are subject to limitations where legal or regulatory obligations require us to retain or process certain data regardless of your request. In such cases, we will explain the reason clearly.

11 Minors & Age Restriction

no 777 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. During the registration process, all users are required to confirm they are 18 or older, and age verification is applied as part of our KYC process.

If we become aware that a person under 18 has registered an account or provided personal information, we will immediately close the account, delete the associated data to the extent permitted by law, and void any associated transactions.

If you believe a minor has registered on no 777, please contact our support team immediately so we can investigate and take appropriate action. Visit our Responsible Gaming page for more information on our age protection measures.

12 Changes to This Privacy Policy

no 777 may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or platform features. When we make material changes, we will notify registered players by email and display a notice on the platform before the updated Policy takes effect.

The "Last Updated" date at the top of this page always reflects the most recent version. We encourage you to review this Policy periodically. Your continued use of no 777 following the publication of an updated Policy constitutes your acceptance of the changes.

If you have concerns about any changes to this Policy, please contact our support team or close your account before the updated Policy takes effect.

13 Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or need to report a potential data security concern, please get in touch with our team:

• Live Chat: Available 24/7 directly within the no 777 platform and mobile App — the quickest way to get a response.
• Email: [email protected] — for formal data requests, complaints, or detailed privacy queries.
• FAQ: Visit our FAQ page for answers to common questions about account data, KYC, and privacy settings.

We aim to acknowledge all privacy-related requests within 3 business days and resolve them within 30 days. For complex requests involving large volumes of data or legal review, we will keep you informed of progress and expected timelines.